We’re a digital-first sales & marketing agency for B2B SaaS, technology & IT companies. Using a combination of content marketing, SEO, automation, paid media and market understanding, we help our customers differentiate before their competitors get out of bed. Our growing UK team is located in London and Liverpool offices, and we’re always on the hunt for new, experienced and hungry talent to work with our amazing customers. Work is about achieving amazing things and fulfilling your potential. At Gripped you can do both. Gripped were recently named in the ‘Top 100 UK B2B Marketing Agencies’.We are looking for an experienced digital marketing leader to manage and serve our B2B SaaS and tech customers – from marketing strategy and customer relationships to team development. In this role, you are directly responsible for managing our biggest clients by maintaining and nurturing relationships both directly and through the team of Account Managers and Account Executives that you’ll be responsible for.
– Managing, maintaining and nurturing our customer relationships with the aim of maintaining and growing revenue.
– Lead and manage a pod of Account Managers and Account Executives to the outcomes required to hit customer objectives.
– Understand the world our customers exist in.
– Help set clear objectives with measurable sales and marketing KPIs that enable clear tracking against progress.
– Understanding customer’s wants, needs and ambitions. Providing a direction, plan and ongoing engagement to ensure they are met; prioritised, while managing scope creep and expectations.
– Leading new customer onboarding; development of strategic plans and the hand-off to account managers for ongoing delivery.
– Demonstrable understanding of our customer’s businesses, industries, models and customers; backed with an authentic interest in having an impact and achieving their key business goals.
– Ensuring we continue to meet quality standards before work is passed to customers
– Routinely auditing, adapting and improving the services and offering to our customers, helping us continually innovate and increase our capability.
– An understanding of martech platforms
– Educated to degree level or equivalent
– 3+ years of Account Management experience
– Excellent communication skills
– An understanding of Digital Marketing principles
– Experience of martech such as HubSpot and Google Analytics
– Exposure to a variety of Marketing techniques and projects
– All set against a B2B environment
Gripped is one of the UK’s fastest-growing B2B agencies. We’re committed to feeding the ambitions of founders, marketers and sales leaders by leveraging the power of tomorrow’s marketing technology. Our expertise, and willingness to self-reflect and improve, is what makes us who we are.
Behind the curtain, you will find a bustling agency culture backed by a collection of forward-thinking, collaborative individuals, all personally and professionally invested in Gripped’s mission. Our teams bring together experienced marketing gurus and inspirational new voices to build a collaborative space for learning and growth. And we really do have a lot of fun doing it.
Our benefits include: