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The Psychology of the Inbox: Design, Copy and Attention with Beth O’Malley
The Psychology of the Inbox: Design, Copy and Attention with Beth O’Malley
Even good emails get ignored — and it’s rarely because they’re “bad”. In the final session of the series, we shift from systems and infrastructure to human behaviour. This session explores how people actually experience email in crowded inboxes, and why attention — not creativity — is often the biggest constraint. You’ll learn how habit, […]
